NetBrain IE10.0 Upgrade (Windows) Gets Stuck with Files In Use (Service Monitor)

    Symptom / Issue

    During your self-upgrade of NetBrain Integrated Edition 10.0, you may encounter a "Files in Use" error.

    File in Use

    Can not delete the following folder(s) because files are beuing used. Save your work and click Retry to continue

    Image - Files in Use Dialog

     

    Method for Resolution

    Using Microsoft services.msc, stop the Windows Event Log service, and then clicked Retry in dialog displayed in the image above.

    Note: This service is configured to restart automatically, so a manual restart is not required.

    Image - Windows Services.msc

     

     

     

    Integrated Edition 10.0a

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