Knowledge Base

    Is your NetBrain IE10.1 system ready to support service patches delivered through our new auto-update feature? This standalone tool can help verify!...
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    This article describes the steps to extend NetBrain Trigger result compatibility to customized ServiceNow tables....
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    This article describes the steps to install NetBrain App 3.0 to a free ServiceNow Dev Instance by using Update Set. This deployment guide should only be used for solution POC and testing purposes on ServiceNow free Dev Instance. For a production environment, please install the App through ServiceNow App Store....
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    What are those .identity and .activate files that I exchange with the NetBrain Technical Support team during activation?...
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    This article documents all passwords regarding the NetBrain application layer that a NetBrain Admin should transition if they are leaving the company or being moved....
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    Curious to understand what encryption options are in use and/or available for MongoDB? Read on to find out......
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    This is an article to let you know how to safely continue upgrading when getting File in Use notification during Service Monitor component upgrade...
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    If customer is using netbrain offered OVA and want to reset root password, please follow this instruction....
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    Starting with NetBrain 10.0, NetBrain Automation Consultants can help you create automation for previously known root causes through comprehensive analysis of your incident data - These are the required fields that NetBrain needs to get started....
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    Is your NetBrain IE10.0a system ready to support service patches delivered through our new auto-update feature? This standalone tool can help verify!...
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    All NetBrain User Role and Privilege in NetBrain ServiceNow App...
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    Found empty device queue of triggered Runbook nodes with proper qualification setting...
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    In NetBrain 10.0, the product will generate emails to notify users that driver and software patches are available to apply. How do I turn those emails off?...
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    During windows component upgrade, you may encounter an error during Service Monitor Agent upgrade process, please perform following steps to fix the issue....
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