Knowledge Base

If NetBrain Front Server needs to access Meraki dashboard public URL via proxy servers in your corporate network, this article will cover the instruction of proxy server configuration in API Server....

This plugin is an addition to benchmark device report. It compares the latest device logs to the previous task so that the NetBrain admin can easily figure out what just failed most recently. It needs to combine with an existing benchmark task and a report will be generated after benchmark task is completed. Below is a preview of the report....

NetBrain users creates all site maps and benchmark is scheduled daily. However, the site maps are still up-to-date and always showing 'update map' link the top right corner of the maps. Site maps will not be updated automatically until "Update Site Maps" is enable in System Benchmark....

Removing a device or site belonging to a site map, it will come back after update map while adding a device or site doesn't belong to a site map, it will be removed after update map. This type of customization will not be retained after either map update in a benchmark task or manual update map from a site map....

NetBrain uses the default management interface selection order to select the management IPs that used for accessing to the devices. In some case the management IP NetBrain selection may be not expected as NetBrain could use the first IP it discovered on a device as the mgmt. IP when no matches found....

Currently NetBrain could only add devices with the same telnet/SSH username to the device group. This guide instructs the steps to locate the devices that have SNMP RO string changed and update them accordingly. Out-dated SNMP RO could prevent NetBrain from accessing network devices via SNMP, which results inaccurate network topology, path failures, SNMP based Qapp failure, etc...

How can NetBrain Change Management module help me update firmware on a large number of devices within my network?...

NetBrain use ACI Fabric leaf ports to calculate license nodes. It would be a good idea to understand how many ports in the ACI instance before getting them discovered in NetBrain domain. This article instructs how to find out the total number of nodes that requires to discover an ACI fabric with a python program to retrieve the information from an APIC directly....

Certain devices could have much bigger routing table size like Internet Edge Routers. Sometime the data table might be too big for NetBrain to retrieve it in 600 seconds (default), therefore NetBrain Front Server forces to break the connection....

Maintaining network device access is the key to the success of NetBrain domain setup, which grants NetBrain the access to the Network where NetBrain benchmarks the device data. The higher rate NetBrain gets, the more accurate data, map, and topology NetBrain provides....

Once ACI Fabric is discovered in NetBrain domain, the users are not only able to access ACI related data on the ACI maps from Network Pane, but also the Hybrid maps where shows the relationship between legacy network and ACI network. The best way to create a hybrid map is to utilize already-created site maps where all NetBrain users can easily access....

Customers will be required to renew their NetBrain SSL certificate when it expires if SSL was enabled for server-to-server communication. This document describes the procedure to replace the expired certificates on NetBrain IE v8.x when CA Verification has not been enabled....

To provide accurate and up-to-date network data for daily operations, it is essential for NetBrain admin to follow the instructions to maintain your domain data and your system on a regular basis....

When discovering a new device with a management IP that already existed in NetBrain domain as an interface IP on another device, NetBrain could have different behaviors based on discovery methods....

When discovering network devices, ICMP/SNMP/CLI are required by NetBrain to be able to perform a complete discovery. When a device doesn’t have SNMP access from NetBrain Front Server, discovery stops at this device and continue discovering others as SNMP returns the key information (ObjectID) from the device for NetBrain to determine the corresponding driver to perform CLI disc...

NetBrain Discovery attempts to access all the IP addresses that it finds during Seed Discovery from configuration, route table, and CDP table. If attempts failed to access either SNMP or CLI to collect the configuration, the IP addresses will be saved in Unknown IP under Fine Tune manager from Domain Management interface. Identifying and resolving network devices among the Unkn...

While discovering network devices, NetBrain checks all IP addresses from devices' configuration, CDP, and route table as source data via Seed Router Discovery or scan entire subnets via Scan IP Range. The discovered devices can be deleted from NetBrain domain. However, they will eventually come back if the IP addresses are part of discovery source data....

How to retrieve live data on demand by using NetBrain REST API?...

This document describes how to auto backup MongoDB. MongoDB backup will be saved locally on Linux and copied remotely to NFS share on Application server. The backup file can be used for data recovery in case of system crash, data corruption and other unexpected situations....

Customers may encounter issues of wanting to reset password for some components like MongoDB, Elasticsearch, Redis, RabbitMQ after initial installation because security policy to update regularly or the original one was set as default one. This solution introduces how to reset the password for MongoDB without any re-installation and sync to other components....

Customers may encounter issues of wanting to reset password for some components like MongoDB, Elasticsearch, Redis, RabbitMQ after initial installation because security policy to update regularly or the original one was set as default one. This solution introduces how to reset the password for Elasticsearch (ES) without any re-installation and sync to other components....

Customers may encounter issues of wanting to reset password for some components like MongoDB, Elasticsearch, Redis, RabbitMQ after initial installation because security policy to update regularly or the original one was set as default one. This solution introduces how to reset the password for Redis without any re-installation and sync to other components....

Customers may encounter issues of wanting to reset password for some components like MongoDB, Elasticsearch, Redis, RabbitMQ after initial installation because security policy to update regularly or the original one was set as default one. This solution introduces how to reset the password for RabbitMQ (RMQ) without any re-installation and sync to other components....

Current MongoDB and ES path are located to small disk. Request to move MongoDB and Elasticsearch instances from the current disks to their own separate disks which is exclusively reserved for NetBrain....

It is common for customers to enable HTTPS for the NetBrain IE portal as it is a more secure way to publish the WWW service. This document introduces the solution for how to enable HTTPS for NetBrain Web Server after initial installation/upgrading to IE v8.x. This solution can also apply to IE v7.1x, but there are some differences in the configuration parts....

Managing Duplicate IP and subnet reutilization is an essential task to maintain a healthy domain and consistent topology. This post describes how to handle three types of IP address conflict scenarios....

NetBrain has built-in Python functions to send HTTP/HTTPS requests to a third-party application to query data via REST API. In order to make the API call, user needs to setup a connection from NetBrain to third-party application....

This document discusses the requirements and procedures for NetBrain users to import network devices via plugin to NetBrain system from the following data sources. Multi-Vendors are supported if the drivers are available in the current system. • Configuration File • Route Table • ARP Table • MAC Table • CDP/LLDP Table...

Enable an entrance for NetBrain end users to search logs from Splunk for troubleshooting....

Learn how to check the configs of all your devices for compliance with any security protocol or internal policy using a simple Qapp...

Get more detailed network diagnostic data using Extended Ping within a runbook...

The user need to install NetBrain app on a free ServiceNow Dev instance which is not allowed to download any app from ServiceNow Store directly. NetBrain provides a ServiceNow Update Set as a solution to import all NetBrain app components into the free ServiceNow Dev instance....

What is the right procedure to update the IP Addresses of the virtual machines for a previously deployed NetBrain platform?...

Instructions to parse CI name in the ServiceNow App in order to filter the device domain name...

Importing a list of Device IP Addresses using the "Import IP List" function on the Device Discovery screen....

How to Troubleshoot ServiceNow NetBrain App Connector Issues?...

Follow along as Wendy upgrades a Two-Server system from IE7.x to IE8.03...

Unsure of the "right way" to delete devices from the NetBrain platform? This article provides some techniques to complete the task....